FAQ

At Jaaivat India, we are committed to providing you with all the information you need to make your shopping experience seamless. Our FAQ section addresses common questions about our products, shipping, payment methods, and more. Whether you're curious about the ingredients in our mushroom-based products or need details on delivery times, our FAQ page has you covered. If you can’t find what you’re looking for, feel free to reach out to our support team for personalized assistance.

Frequently asked question

What products does Jaaivat India offer?

Jaaivat India specializes in premium mushroom products such as mushroom pickles, marinated mushrooms, and mushroom-based snacks. We also offer eco-friendly agricultural products like cocopeat and dried oyster mushrooms.

How can I place an order?

You can easily place an order through our website. Simply browse our product catalog, add your desired items to the cart, and proceed to checkout.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, net banking, and UPI. International customers can also use PayPal and other global payment options.

Do you ship internationally?

Yes, we do offer international shipping to select countries. Shipping costs and delivery times will vary depending on the destination.

How long will it take for my order to arrive?

For orders within India, delivery usually takes 5-7 business days. International deliveries can take 10-15 business days, depending on customs and local delivery services.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email, which you can use to monitor your shipment’s progress.

What is your return and refund policy?

As our products are perishable, we do not offer returns or refunds. However, if you receive a damaged or incorrect item, please contact us within 48 hours, and we will arrange a replacement if necessary.