Shipping Policy

At Jaaivat India, we strive to ensure a smooth and efficient shipping process for all our customers. Our Shipping Policy details the timelines, costs, and delivery options available for our premium mushroom products. We aim to provide reliable and eco-friendly packaging to maintain product freshness and quality during transit. Whether you're ordering within India or internationally, we guarantee transparency and prompt service. Explore our Shipping Policy for complete information on processing times, tracking, and more.

1. Shipping Destinations

We offer shipping across India and to select international locations. Please note that availability of shipping services may vary based on your location.

2. Shipping Timeframes

Domestic Shipping (Within India): Orders are processed within 2-3 business days. Delivery typically takes between 5-7 business days, depending on the destination.
International Shipping: For international orders, delivery times may vary based on the destination country and customs clearance. Typically, international deliveries take 10-15 business days.

Please note that these delivery times are estimates, and delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or customs procedures.

3. Shipping Costs

Domestic Shipping: Shipping charges for orders within India will be calculated at checkout based on the order size and destination.
International Shipping: Shipping costs for international orders will vary depending on the destination country, and any applicable duties or taxes are the responsibility of the recipient.

4. Order Processing

All orders are processed and shipped during regular business hours (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed the following business day.

5. Order Tracking

Once your order is dispatched, you will receive an email with your tracking number and a link to track your package. You can use this information to follow your order from our facility to your location.

6. Undelivered or Lost Packages

If your order is delayed beyond the estimated delivery window, or if you believe your package has been lost, please contact our customer service team for assistance. We will work with our shipping partners to investigate and resolve the issue as quickly as possible.

7. Damaged or Incorrect Orders

In the unlikely event that your package arrives damaged or with incorrect items, please notify us within 48 hours of receiving the package. Provide photos of the damaged product or the incorrect item, along with your order number. We will review the situation and, if verified, arrange for a replacement to be sent at no additional cost.